Kayako Support Suite problems

[Sherry]

Apologies if this is not the right section to post this,

I'm not sure what's the problem here so I'll describe what happened yesterday night,

1) Tried logging in to post a ticket using registered email and password - fail
2) Tried the 'lost password' wizard using registered email - fail
3) Tried registering again - failed multiple times when keying in the image check.

It was a very frustrating experience. Was it related to the breakdown on the 28th?

I wanted to ask about the terms in http://faq.wordpress.com/. It says that ads, adsense, java and google analytics are in conflict with their tos.

http://faq.wordpress.com/2005/12/08/adsense/

Do these prohibitions only apply to the free wordpress and is not relevant at all if you have your own domain and hosting?

[ProfitBlogger]

Hi Sherry,

My apologies on the Kayako support issue. We were previously having that problem, but I thought it should be ok now that they have moved on to a new server.

We'll check with Kayako.

As for the FAQ on Wordpress, it only applies to Wordpress.com free blog accounts. They do not allow such ads at the moment.